One written question or one 10-minute call with our team every month. Written answers arrive by 6:00 PM Eastern Time on the next business day. Access is $9.99 a month, and every ongoing package already includes it.
Access is the membership layer behind Always Accounted. Each billing month you can send one written question and get an answer, or a clear recommended next step, from our team by 6:00 PM Eastern Time on the next business day. Or use the month for one 10-minute call with our team instead, booked in your portal at least 24 hours ahead (Monday to Friday, 9:30 AM to 5:30 PM Eastern).
The team works Monday to Friday, 9:00 AM to 5:30 PM Eastern Time, excluding United States federal holidays. A question or a call covers one topic, and an unused month does not roll over.
When a question needs real work, you receive the proposed scope, the estimated professional time and the price before anything begins. Bookkeeping and tax packages already include Access. You never pay the same membership twice.
Access renews at $9.99 a month until membership is canceled.
Add a consultation, project or monthly package when the work is needed.
Switch a monthly package back to the $9.99 base in Billing, or cancel membership completely.
An active bookkeeping or tax package includes Access, so there is no extra $9.99 charge. If you no longer need the package, switch your plan to Access in Billing and the next renewal is $9.99. Cancelling instead ends the package and Access together at the end of the paid period.
The consultation charge ends. The next normal monthly charge is $9.99 for Access, unless membership is canceled or another service is added.
Switch your plan to Access in Billing. Bookkeeping continues until the end of the paid month and the next renewal is $9.99. If you cancel instead, the package and Access both end at the end of the paid month.
No. Access includes one written question or one 10-minute call with our team each billing month. Professional work is priced separately or included in a specific package, with scope and price shown first.
It is a written reply, or a 10-minute call, on one topic. It does not include a longer consultation, document or record review, calculations, research, form preparation, tax-return preparation, filing, agency representation or hands-on accounting work. If your question needs any of that, we send you the scope, estimated time and price first.
Occasionally. We run group sessions for members from time to time, but they are not on a fixed schedule and are not a monthly entitlement. Members are told when one is planned. The part of Access you can rely on every month is your written question or 10-minute call.
Please do not send Social Security numbers, bank details, passwords or complete tax records with a question. Secure document uploads belong in the member portal after you join.
Join Access now and add professional services when you need them.
General information only. Do not share personal financial information here.
Always Accounted